Shipping Policies

For a limited time, most website orders over $99 ship free within the lower 48 States.

*Certain exclusions apply for extremely heavy / large items.

 

Recently, both UPS and FEDEX handed down significant changes to the way shipping charges are calculated. A new term "dimensional weight" now applies to all shipments. The challenge we face is to edit every dimensional factor of every item we ship to reflect these new changes. As with any change, there are some orders that will calculate unusually high shipping quotes due to dimensional weight factoring. We ask that if you experience such an incident, please notify us at sales@mcdsupply.com or call 919-557-7233 for an immediate solution. Rarely, a large order may advise that it cannot ship to your location - we have a fix for that also.

MCD Supply Co., offers the following Returns Policy:

If any item(s) we provide to our customers do not meet the need or perform to your satisfaction, we will issue a UPS/FEDEX call tag to have the item(s) picked up and replaced or credited back to your account in accordance with the needs of our customer.

Customer Service:

MCD Supply's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at sales@mcdsupply.com or call 919-557-SAFE (7233) anytime.
Please feel free to drop us a line to share your thoughts on the site or service - all comments welcome.